For starters, this is the first time I've ever reviewed a service negatively, and I always take negative reviews with a grain of salt. We were impressed by the quality of Silhouette's performances online, and the variety of songs to pick from. We picked out a ton of songs, and asked them to take their pick, as long as they didn't play Canon in D. I spoke to Yuriy on the phone, and asked him not to play Canon in D. Then, as I'm lined up with my wedding party ready to start walking up the aisle, what do I hear? CANON IN %$^*ING D. No, this didn't ruin our wedding. But sometimes listening to your clients really matters. This was one of them.