I called at the very last minute (the evening before) from out of state to have a GorillaGram sent to my mother's retirement party and not only did they send a gorilla man but also a bannana man, balloons and real bannanas....all on time. My mother was so surprised and said it was the hit of the party! Highly recommend. Fun fun! Oh, the company also takes video and pics for you!! I did not know that was included. It was a pleasant surprise when I got their email with all the pics and videos!