Lori Ayala was very professional and willing to work with our group. She went out of her way to accommodate our suggestions for her "gig" as we called it and even gave some of her free time to help us. She was flexible when we had a last minute change in our location. Comments from our guests and host was that they really couldn't hear her and felt that her singing could have been better. I really think that under a different venue, Lori wouldn't have this problem.