One word describes Santa Jeff: Santa! We had a top-notch experience and will definitely hire Santa Jeff again next year. He was prompt in confirming our date and time, provided helpful tips, confirmed the morning of our event and despite a snow storm, arrived right on time! His Santa suit is the best I've seen and he truly resembles the Santa we all know and love. I appreciated how gentle Santa Jeff was with our group of kids who ranged from excited to fearful. He took time with each child, remembered their names and indulged each with discussions about their wish lists. Ho Ho Ho! Signed, a very pleased Mommy.