I could not have asked for a better performer to be at our event! If I could have given higher than a 5 on all of these, I certainly would have! "Santa" was extremely professional and more than accommodating! The children loved his visit and his Santa story! I would definitely recommend Storybook Santa Claus to anyone who is looking to hire a realistic and fantastic Santa! We can't wait to have him back next year and have already started some planning!