Chris was very accommodating but I would have like some more direction. This was my first time hiring a Santa and I thought there would have been some more acting, I guess. Some kind of intro, story and grand exit. That was probably due to a lack of knowing what to expect on my part. I am sure if I had asked Chris would have pulled it off with out a hitch. Great, sweet, authentic looking Santa. The kids and adults had a lot of fun.