Can you say impressed! All my friends and family are. We had the snow sisters at my daughter's 5th birthday. The girls were wonderful! They actually sang the songs which was a big one for me, beautiful voices. They acted out little skits with the kids. Gave glitter tattoos, took pictures and sang for the birthday girl. The girls also stayed in character and adjusted to any difficulties. When they left they walked down the street as opposed to just jumping in a vehicle. I am one happy mom here! I would definitely recommend to anyone. I dealt with Bev and she was extremely professional. I am beyond pleased. Exceptional customer service. Will use again! Thank you!