Paul confirmed his arrival and plans at the time of booking and at a comfortable time close to the event, so we felt confident of his arrival for our big NYE event He asked about requests and desires well before the event so he could accommodate the crowd's mood, vibe and music (we had a very diverse crowd). He even brought a microphone set-up for guests to sing (asking us in advance). Remarkably, he would match the key and style of anyone who wanted to sing (even whispering the words to me as he played when I forgot-on NYE)-not surprising, as he is a professional. That said, he was A-1 from beginning to end, re. style, dress, character and keyboard talent!