I didn't end up getting to utilize AE due to the confusion about when the full payment was due for the gig. I had paid the initial $20 booking fee, which is rediculous because none of which goes to the actual company, it goes to GigMasters. But when I got an invoice telling me the remaining balanced could be paid within 30 days, I didn't know that the entertainer would not show until after the scheduled event and the entertaner didn't show. AE rep was very courteous however, and apologized for the confusion. I would still recommend them but would advise hiring them directly instead of going through GigMasters.