We sent him home early and still got charged the entire amount. Gig masters did not care when I called. He refused to refund me too. He charged me 2x for the deposit and at least he refunded me that. He was to sing a custom song, It was so bad as he missed more than half of the words. He also played not a single music note after we said our vows and headed down the aisle. After the wedding I asked him to sing the song again so I can record over the first one. He did but the English words were not good. I think I deserved a partial refunded one due to quality and two due to sending him home early. My guest said he look like he was hiding in a corner when he sang too!