Fred was very resonsive pre-event and I felt very confident that things would go well. The ensemble showed up right on time and as directed. The music was great. They were very aware of volume and adjust as we moved around the space and as people came and went. I would definately hire them again. The only drawback for me (and this is a personal issue) was payment. Our organization takes time to cut checks and having alternative payment options would have made my life easier. Like I said, just a personal issue with my circumstances. Thanks Jazz Americana!