Lewis S Eisen, BA, JD, C.I.P. — Keynote Speaker

Keynote Speaker from Ottawa, ON - Will travel up to 3000 miles
MEMBER SINCE 2018
  ACCEPTS ONLINE PAYMENTS
BOOKED {{daysSinceLastBookingText()}}

  BACKGROUND VERIFIED
$800 - $10000 per event
  ACCEPTS ONLINE PAYMENTS
Lewis is a man with a message. A message about respect for other people—for our employees, our customers, our colleagues. Although it's delivered in a lighthearted, humorous, engaging tone, the message is serious: it's that we should practice what we preach.

Many organizations claim to hold "respect for others" as a core value, but when you look at their rules documents, the story is different. Whether they call them "policies," "terms and conditions," or simply "guidelines," most of these rules sound like they were written by angry parents talking to bad children before the headache medicine has kicked in. Even worse, in an attempt to increase the level of compliance, the tone can range from bossy to bullying.

In most cases, this heavy-handed tone of voice is unintentional. The organization's management doesn't mean to be sounding like a drill sergeant yelling orders, but too often this one slips through the cracks. The rule writers paid attention to what they were saying, but not to how they said it. And the result? Employees will tolerate being spoken to disrespectfully for only so long before they decide to leave. Customers won't tolerate it at all. And ultimately, both employee turnover and customer dissatisfaction have a direct impact on the bottom line.

In the world of administrative policies, Lewis is a MIScommunications expert. He lifts the covers off your rules to see whether they are unintentionally disrespectful to your employees, customers, or visitors, and if so, he shows you how to fix them.

Lewis is the founder of Perfect Policies, and works with corporations and government to train them how to write policy instruments that are clear, concise, and respectful. A former practising lawyer, he is the author of the leading text Respectful Policies and Directives: How to Write Rules that People Want to Follow.

Reviews:

—"I would not have believed it possible that the subject of writing policies could actually be interesting"
—"His presentations were fantastic. He has communication skills that engage his audiences and provoke thoughtful responses from participants."
—"Knowledgeable, witty, able to handle large groups."
—"I was very impressed with the presentation and Mr. Eisen's charm and skill."



(more)
Gold Member
PAST EVENTS
FUTURE EVENTS
GIGMASTERS VERIFIED BOOKING
2018
May
31
Ontario Privacy Conference
Toronto, ON
11:00 PM - 12:00 AM
2018
Jun
2
Book Signing
Toronto, ON
12:00 PM - 3:00 PM
2018
Sep
19
Wyoming State Bar
Laramie, WY
9:00 AM - 5:00 PM
2018
Sep
20
Wyoming State Bar
Laramie, WY
9:00 AM - 5:00 PM
2018
Sep
21
Wyoming State Bar
Laramie, WY
9:00 AM - 5:00 PM
2018
May
14
Presentation Skills workshop
Ottawa, ON
12:00 PM - 4:00 PM
2018
Apr
14
Book Signing
Ottawa, ON
12:00 PM - 3:00 PM
2018
Mar
17
Book Signing
Ottawa, ON
12:00 PM - 3:00 PM
Keynote Speaker
Public Speaker
Business Speaker
Corporate Speaker
Events
Banquets
Conventions
Meetings
Trade Shows
School Assemblies
College Reunions
Community Events
Corporate Functions
Clubs
Hotels
Resorts
Cruise Ships
Lessons
Please note Lewis S Eisen, BA, JD, C.I.P. — Keynote Speaker will also travel to Hull, Aylmer, Gatineau, Ramsayville, Chelsea, Orleans, Carlsbad Springs, Greely, Navan, Edwards, Manotick, Masson-angers, Cumberland, Carp, Metcalfe, Val-des-monts, Luskville, Richmond, Sarsfield, Vars, Buckingham, Kars, Kenmore, Wakefield, Woodlawn, North Gower, Russell, Osgoode, Vernon, Marathon.
10
1
0
YOUR EVERY EVENT MARKETPLACE
USER AGREEMENT
PRIVACY POLICY