Bob was very professional and great to work with. He called me a few days before just to work out any details. He did a GREAT job with pronouncing everyone's names in the wedding party, and we had some very unique names indeed. He was very accommodating, ready for our last minute changes and there were several. We had a movie themed wedding and had put together a video montage of our favorite romance scenes from movies. We provided the projector but he was able to plug right into his system so we could hear the audio. He also provided the microphone for my brother and sister-in-law when they played and sang a few songs dedicated just to my husband and me. He even stayed a little over the time he was supposed to just because some people had requested Bohemian Rhapsody. (Personally I think he was just having so much fun that he didn't want to leave!) Overall he had a great sense of humor and was a real joy to work with.