My first call with them was amazing! Tim the owner totally listened to what I wanted instead of trying to sell me first which was so critical as I was planning a destination wedding and had to choose the right vendors for everything that I felt I could totally trust and understood me completely. I ended up hiring Imagine That for more than one of my entertainment vendors. Tim was a pleasure to work with and extremely professional and very thorough and knowledgable. He truly made all my wishes and dreams come true at my destination wedding and I had very high expectations and exceeding them! When looking to hire a company to help you I would put your trust in them!