The original contract/ requested quote was for an hour. He didn't perform for an hour but instead for 30 minutes. when I called him the next week to ask why, he said he was sorry and thought once food started he would be done with the act and that was never something we decided on. He apologized but no offer to make it right and refund some money. If the quote was for an hour it should have been an hour. Other than that he was fine and people enjoyed themselves.