Our party started at 7pm. It was 7pm and still no bartender. Finally around 7:15 be arrived. He needed a knife to cut the limes and did not have a bottle opener. I feel like when it says in the description of what they bring that they will have all bartending tools that a bottle opener would be on that list. Once he arrived it went well. He was very nice. I just wish that he would have arrived before the party started. As the host of the party, I try to eliminate extra stress. This did not help with that.