Don was awesome! He arrived early to familiarize himself with the client and the venue. He was very flexible with my requests. Although he was hired to twist balloons for the children he accommodated my requests for passing out gifts and dressing in Holiday costume. He was so popular, the parents did not want him to leave. Although he was off the clock, he stayed as to not disappoint the children and parents alike. As for his performance, people are still telling me how talented he is and they have never seen some of the creations he designed. He made a bow and arrow out of balloons, and it actually worked! We were very pleased and will use Don in the future.