Kurt from Ballon Benders was amazing. He was on time, extremely polite and is obviously very talented! He actually inquired before my daughter's 1st birthday about it. I told him we were doing a Owl theme and he came with two owls for her. I could not believe what he was making out of balloons. He kept all the childrens attention, and even had the adults impressed. I can't say one thing bad. I was hesitant at first never using gigmasters or having someone at my home with out meeting them, however balloon benders was very professional and did not raise any concern, I would do it again with out any hesitation. Overall extremely happy :) Everyone wanted his info!