Eric was an excellent hire for my mom's memorial. He kept us apprised of his time of arrival and was early for the event. He spoke with the pastor and myself and accommodated the logistics of the location. He also handled our requests with professionalism. Even though one of the songs that we chose was not traditionally played on bagpipes, he accommodated us and did an excellent job with it. In addition, he was very respectful and appropriate in his demeanor. I would definitely hire him again and recommend him to someone looking for a bagpiper.