Communication and service from Carlos was excellent. He was very professional both musically and in our business exchanges. Once Carlos understood what I was looking for in terms of scope, playlist, and tone he performed without fail. Carlos took the time to come to my venue, set-up, check things out and prepare at least an hour before he was scheduled to begin. All our guests were impressed and commented very highly regarding Carlos´playing. I would highly recommend him to anyone looking for a talented and great-to-work-with person.