Hired this band to play to lead my husband and I out of our wedding ceremony, and to play in the parking lot as guests came out. We paid fully up front a few weeks prior. Not only did they NOT play in the lot, they hunted down my PARENTS who were not involved in paying for this at all, & told them we owed the band $200, and refused to leave without payment. My father wrote them a check, and they cashed it that day. Not a fun discussion with my parents, telling them/showing them we did not owe them anything. My wedding was in July but to this day it's very humiliating seeing this band in our wedding photos, knowing they did a half job and did that to my poor parents.
Tropical Gems Duo Steel Drum Band’s Response:
We played recessional music also played music outside the sanctuary until the wedding party and the entire Church was empty, about 175 people.
The bride, groom and bridal party exited the sanctuary and went outside to the right exit into the parking lot. The band exited the sanctuary, went out to the left exit and continue playing, people everywhere. Huge Church with parking on either side of the building with a driveway that encircled the Church.
No member of our band meet, messaged or spoke to the bride, groom, parents of the bride or groom on the wedding day; our contact was a pleasant lady named Kathy.
Our band fulfilled all aspects of our contract....