I'm sure Tyler Santa was tired as it was Christmas Eve night but we paid a lot of money and got very little. He arrived over an hour and a half late and had no energy at all. There are two sets of 3 steps outside the house and he needed help with them - Ok- but when he got inside he had no enthusiasm at all. He sat in a chair and handed out our presents. It was such a flop that the kids actually didn't want to be bothered with him after 15 minutes and these are little kids that believe!! He could have engaged the kids, sang a song or read some kind of story. something for the amount of money that he received to be there for all of the half hour we kept him.