Joyful and holds the true holiday spirit! We used Santa Bill for our 9th annual community Santa visit. In years past we always had a neighbor volunteer but decided with the ages of the children, a hired Santa would allow everyone to enjoy this spirited event. He was kind, patient, engaging and the outfit was the real deal! (No boot "covers" here). His communicatiin was great and we were super pleased! I would highly recommend Santa Bill for your next event, his personality and joy were a huge part in making our event a success, he'll do the same for yours! We'll be using him in years to come for sure!