My response to this feedback is that it is completely unjustified. The bride asked us to show up 1-1/2 hours early to run the CD player for the ceremony portion of the wedding, even though we were not contracted to do so. We not only did this function, we had to help the audio company with their equipment, which they were not familiar with and did not know how to run properly. All musicians and vocalists showed up on time, dressed appropriately, and performed with much enthusiasm. We also offered to play CD's after the band finished playing, which we did for free. We also played as many requests as possible, a much larger percentage than an average wedding.