Alicia was organized, receptive and enthusiastic about our event, a back yard party featuring Anna. It was the hottest day of the year and we had no air conditioning, yet Anna (Emily) arrived full of enthusiasm and energy. The only thing that wasn't perfect was in retrospect we wanted a little more of a show when Anna arrived. I've since spoken with Alisha about this and we talked it through and I understand better why that was (equal parts my poor communication and kids wanting fancy facepaint). I would definitely hire them again. Be clear on how much group vs. one-on-one time you want from your entertainer, and you'll have a fantastic experience.