I would like to note that they aren't the company that actually comes out and hosts the photo booth. The company that did is a 10 from start to finish! I would recommend them without hesitation. Premier on the other hand was quick to return my calls until I booked their service. After that it has been almost impossible to get a hold of them. I'm still waiting on my receipt of purchase so I can be reimbursed by my company. They sent me one already, but it was only for half of the cost. I haven't had a response from them and it's been 4 days! I will NEVER use premier again and I would never recommend them!