This was a last-minute booking and we were treated as if we had a long-standing contract. Brad arrived early to our event, as he had communicated, so he could set up and be ready by our start time. All of the guests enjoyed the photo-booth and Brad was always professional and pleasant. The event was semi-formal holiday party and after bringing in equipment and setting up he manned the booth in a suit. We have used other companies for photo-booths. To date, I was the most pleased with Ultrastar's services.