Say Selfie showed up on time and fulfilled the contract. I wasn't overly happy with the process though. Took forever to get my USB of the pictures taken at the event - could blame snail mail but I had to reach out to her for the frame design too so who knows. The frame design was not very professional and seemed just sort of "thrown together". With Say Selfie I say - use at your own risk. She's priced similar to her competition or a bit more expensive so perhaps consider them instead.