The employees/company technicians were extremely pleasant and worked hard to make our party experience using a dunk tank from Inflatable Fun & More a great one. And most impressively, they were available at the time of our party by phone and in person if it had been necessary, should we have run into a problem with the equipment. (We did not.) They were prompt, accomodating and professional. We will use Inflatable Fun & More again in the future.