Looking to grow your business? Improve you teamwork? Increase your sales? Getting better at anything takes more than a strong skill set; it also requires the optimal mindset. Scott Greenberg helps leaders and their teams develop both.
For over two decades, Scott has captivated audiences with his high-energy presentations on leadership and peak performance mindset. His diverse client list includes Nike, McDonald's, Merrill Lynch, the Wyndham Hotel Group, the U.S. Air Force and countless other businesses, associations and franchises. He's presented in all 50 U.S. states, as well as in Canada, Ecuador, Jamaica, Aruba, Croatia and Saudi Arabia.
In 2005, Scott built his first of two "Edible Arrangements" franchises in Los Angeles. Applying the principles he discusses on stage, his company won the Edible Arrangements "Best Customer Service" and "Manager of the Year" awards out of more than 1000 locations.
"The feedback on your talk has been tremendous, with many noting that you were the best speaker they've heard during their careers at Amgen."
– Dr. Steven Galson, Senior VP of Global Regulatory Affairs & Safety, Amgen Pharmaceuticals, Former U.S. Surgeon General
"The response was phenomenal! Scott was both entertaining and informational... In a post conference survey, Scott received the highest rating of the day, a 5 rating out of 5."
-- Jenn Johnston, Global Franchise Group
SCOTT'S MOST POPULAR PROGRAMS
THE HIGH-PERFORMANCE MINDSET: How Top Leaders Think, Thrive & Move Others to Greatness
Why do some people get better results than others? Some blame circumstances like the economy, competition or innate talent - factors we don't control. Others buy into the myth that success is the product of strategy and sweat. But plenty of people are working hard under favorable conditions with little to show for it. The real differentiator is something less tangible, but most critical. It's the one characteristic that great leaders, top salespeople and champion athletes all have in common. It's what gives them their edge. That factor is their mindset.Nothing influences our external results more than the way we manage our internal thoughts. Mental discipline helps us see opportunities and influence others. It allows us to cultivate better relationships and solve problems. When we think better, we work better. And that's when we get results. This program will help you replicate the mental strategies effective leaders use to get ahead. You'll learn to overcome the most common mental blockers and refocus on the work that matters most. Obtain practical ideas for elevating your personal and professional performance, and lead others to do the same.
CREATING A CULTURE OF KILLER CUSTOMER SERVICE
Lots of companies compete for the same customers, but most fall short when serving them. They focus on financial transactions rather than on human connections. They repeat the same robotic phrases. They operate without any humanity, missing an opportunity to make an impression. For most businesses, the problem isn't service that's bad. It's service that's forgettable. The best businesses provide much more than products and services. They build relationships with customers and offer them an experience with emotional resonance. It's an encounter they'll feel, want more of and tell others about. This is how great brands build a following. And it starts with their culture.
BETTER TEAMS, BIGGER BUSINESS: How to Grow Your Company With Employees Who Are All In
Great companies are built with great teams. This program is all about identifying, connecting with and inspiring employees to care. You'll learn how to build loyal teams who feel personally invested in the growth of your business. In fact, they'll consider it their business. Engage employees at that level and you'll have a company that's ready to flourish.
THE WEALTHY FRANCHISEE MINDSET: How Top Franchisees Think, Thrive and Grow
Why is it that running the same operation, some franchisees thrive while others struggle? Most of the time the difference is their mindset - the way they manage all those the thoughts and emotions that impact every aspect of their work. This is the most distinguishing element of high-performance franchisees. Scott will show you how to replicate the behaviors and thought patterns of the industry's top-performers so you, too, can build a thriving, profitable operation.
BUILD YOUR BUSINESS WITH A BEGINNER'S MINDSET
With experience comes comfort. That's not always good. When we get complacent in our business, our job or our relationships, we start to disengage. That's when things fall apart. This program will show you how high-performers continuously improve their businesses, their teams and themselves to stay competitive and profitable.