SUSAN works with organizations who want to harness the POWER OF CHANGE to improve POSITIVITY and PROFITABILITY so they may THRIVE, PROSPER & SUCCEED! You can depend on her for high-quality and content-rich programs to EDUCATE, ENERGIZE & ENGAGE your team.
In a constantly shifting world, AUDIENCES need game-changing tools to help them rise above the 'noise' and BE empowered. Engaged. Stronger. They need self-doubt-shattering, SYNERGY-fueling, relationship-forging, performance-igniting SUCCESS skills. The good news? Is that's just what you'll find and more with Change Expert Keynote Speaker Susan Young. With boundless ENERGY and a warm, effervescent style, she delivers the POWERFUL strategies, solutions and insights it takes to lead a successful and balanced life. Below you will find a few highlights from her most requested keynotes and workshops.
"IGNITE YOUR SELLING SUCCESS"
How to Turn Cold Leads into Hot Buyers
Perhaps you have noticed that success in sales is getting harder to come by in the so-called new economy. The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on your features and benefits. Increase your sales and profitability by becoming a solution specialist and knowledgeable expert who can solve their problems and deliver service beyond self. Join Susan Young for this dynamic, interactive and engaging program that will shift your mindset and take your selling success to an entirely new level!
"SENSATIONAL CUSTOMER SERVICE"
How to Create an Amazing Experience
In today's uber-connected, competitive, and often less-than-patient world – the CUSTOMER is KEY! Your bottom line? To succeed you need the tools, mindset and strategies to provide WORLD CLASS CUSTOMER SERVICE that has the ability to create both MEMORABLE MOMENTS of MAGIC and FOR LIFE.
Creating a Positive & Effective Workplace
Learn the skills and attitudes necessary to build and fortify healthy relationships in the workplace. Through dynamic instruction on the benefit of positive words, actions, and body language, you will learn tools you can implement immediately to take your communications to a new level. In addition, you will learn the critical methods for Crucial Conversations and how to talk when the stakes are high.
"ART OF FIRST IMPRESSIONS FOR POSITIVE IMPACT"
How to Shine Bright & Stand Apart from the Crowd
Make New Friends. Build Social Confidence. Nurture Your Network. Have more Fun. Expand Your Influence. Make more sales. Empower Trust and Rapport. Grow Your Business. Find Happiness and Fulfillment While Engaging Others. The Art of First Impressions for Positive Impact is your go-to guide to help you do all this and more. With every new encounter, impressions are made and opinions are formed in only a matter of seconds. Join Keynote Speaker Susan Young as she shares how you can be SIMPLY SENSATIONAL and THRIVE in social settings, and build engaging, AUTHENTIC relationships forged in TRUST, COOPERATION, and RESPECT.
"SHIFT, SHED & SHINE"
How To Thrive In Times of Change
CHANGE… Isn't going anywhere. In fact? It's more a part of our everyday reality than it ever was. With blink-of-an-eye communications and smartphones always within reach – we are running at breakneck speeds – too often, out of balance. How can you stop you the insanity, CALM the chaos and greet change from a position of STRENGTH and enlightened AWARENESS? Keynote Speaker Susan Young brings it all in focus in this HIGH-IMPACT program based on her new book, “Shift, Shed & Shine.” Filled with uplifting insights, powerful principles, and life (and career) changing tools, you will find the solutions you need to live your BEST life NOW!
"GOAL GETTING SUCCESS"
Achieving Goal That Matter Most
FORGET Goal SETTING. Master Goal GETTING! Too often goal setting falls short. And that can be a recipe for disappointment and frustration. Why? It's too easy to get sidetracked, road-blocked, and self-defeated. In this game-changing workshop, Keynote Speaker Susan Young shares the VISION, FOCUS and STRATEGIC plan that will allow you to challenge where you are now, bypass the pitfalls, and experience exponential growth, both personally and professionally.
Ready for EXTRAORDINARY? Invite Keynote Speaker SUSAN YOUNG to speak at your next event TODAY! From the moment she steps up to the platform, your audience will KNOW they are in just the right place to receive everything they've been waiting to know about CHANGING their lives for the better. And in ways that will impact them for years to come.