Kirk was polite and personable on the phone while working out the details. He followed up to make sure there were no changes. He arrived early and was ready to go at the agreed time. He was casual and low key and went from group to group showing off his skills. Coins, cards, balls, rope - very enjoyable for a group from 7 to 69 years old. He is very interactive and many of my guests were involved. My family did not know he was coming and afterwards commented that he was a great surprise and they could not figure out how he did what he did. The kids were mesmerized, the adults astonished.