The entertainer was half an hour late. I requested for a Santa with real beard. Got a skinny Santa with fake beard that hung off his face the entire time. He stood in one spot the entire time. I had to pay $50 more because your bid misquoted the contractor. This was not at all what I request for. Very disappointed considering this was my first time hiring from this site. Was so mislead. All the guests complained that Santa looks like a ghetto Santa. I will request pictures next time to book because based on quote and the pictures presented on site, was very deceiving.