Barbara Khozam, Inc. Keynote Speaker from Escondido, CA

As the founder of Barbara Khozam Speaking and Consulting, Barbara is an internationally recognized speaker and trainer having delivered over 1100 presentations in eight countries on Customer Service, Leadership, and Communication. Her audiences include employees of Xerox, Symantec, Verizon, and the FBI to name a few. Known for her “High Energy/High Impact” delivery, outrageous wit, and ability to tackle real issues posed by her audience, she has been the recipient of dozens of awards for Sales Achievement & Outstanding Trainer Ratings. Through her unique consulting services, Barbara and her team help businesses create cultures of service in which employees become customer advocates. Ultimately and consistently, the results are extremely loyal (and happy) customers and a profitable bottom-line. Barbara is the author of How Organizations Deliver BAD Customer Service (And Strategies that Turn it Around) and the co-author of The Power of the Platform, and Executive Etiquette Power. In 2014 Barbara was the 14th woman in the world to be honored by Toastmasters International with their elite Accredited Speaker designation for “outstanding platform professional speaking” (scored in six categories). Only 66 have earned the award in 126 countries.