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background checks

  • Does GigMasters offer background checks?

    Yes, GigMasters has partnered with Sterling Backcheck to offer background checks for its members. Visit the GigMasters portal for Sterling Backcheck if you are interested. 

  • Does GigMasters require that I have a background check?

    Background checks are optional for our members. Members who do successfully pass a background check will have a "background verified" badge on their profile. 

  • How long does it take to get my badge after I complete my background check?

    The background screening process can take up to a week. Once the process is completed, you will have your badge in 2-3 business days. 

  • I have a band/company with multiple members, how can I get a "Background Verified" badge on my profile?

    At this point we do not offer background checks or “Background Verified” badges to bands or group vendors on our site. 

  • I have more than one profile, will I need to pay for more than one background check?

    No, when you pass your background check through Sterling, you will receive a “Background Verified” badge on all profiles that are related to your main GigMasters account. In the event that you believe we missed placing a badge on an appropriate profile, you can contact us so that we may rectify the issue.  

  • If I get a background check from Sterling Backcheck, when will it expire?

    Your background check will allow you to display a “Background Verified” badge on your GigMasters profile for 1 calendar year. At the end of that year, you will have to submit to a less comprehensive screening if you would like to keep the badge on your profile. 

  • If I get a background check from Sterling Backcheck, who covers that cost?

    It is up to the individual member on GigMasters to cover the cost of their own background check from Sterling.  Prices vary by location and cannot be discounted. Background check fees are also non-refundable. 

  • I'm having trouble processing my background check through Sterling Backcheck. Who should I contact?

    You should contact Sterling directly at (888) 889-5248. They will be able to troubleshoot any issues you are having. 

  • What does a background screening include?

    The base background check includes a social security trace, a county criminal search and a sex offender search. Some states require a statewide search instead of a county search. 

  • What if I have already completed a background check?

    If you have already done a background check with SterlingBackcheck, you may send it to us and we will review it. If it meets our criteria, then we will add a background verified badge to your profile. If you have completed a background check with a different service, we recommend that you mention it in the bio section of your profile.

  • What if something negative comes up on my background check? Can I be removed from GigMasters?

    If something negative were to come up in your background check, steps would be taken by GigMasters to investigate the issue and notify you of any action that may be taken. You will never be immediately removed from the site. GigMasters adheres strictly to the Fair Credit Reporting Act (FCRA) and will take all measures necessary to remain compliant with laws and policies governing background checks. You are encouraged to carefully read the information provided about your rights under the Fair Credit Reporting Act, and the privacy and security of the information you provide.

  • What is a "Background Verified" badge? How do I get one?

    A “Background Verified” badge indicates that you have completed and passed a background check with Sterling Backcheck. If you would like to get a “Background Verified” badge on your profile, you must complete the background check process by visiting the GigMasters portal for Sterling Backcheck.

  • What is SterlingBackcheck?

    SterlingBackcheck is one of the largest background check companies in the world. Established in 1975, SterlingBackcheck is chosen by more than 25% of the Fortune 100, 20% of the FTSE 100 and more than 20,000 organizations to help them hire and retain the right people. 

  • What is the cost of a background check from Sterling Backcheck?

    The current base price is $30.20. Maine, New York and Vermont are higher due to state-level requirements. If you’ve lived in multiple states within the 7 year check period you’ll be charged for each state’s fee.

  • Why is a credit check part of the process?

    A credit check is a standard part of SterlingBackcheck's process. It is used solely to figure out where you’ve lived. It’s not pulling an actual credit report, and will not affect your credit score.

  • Will GigMasters share the details of my background check with anyone?

    No, we will not share the details of your background check with anyone. We will only indicate if you have passed a background check by adding the badge to your profile. 

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