On the day of my wedding turner called me 2 hours before I was to walk down the aisle to tell me he wouldn't be able to make it. I understand that it was due to an emergency and emergencies happen however when you are in a business for weddings sometimes you have to be considerate. He reported he had to fly out of town I would think a decision like that could be made sooner! I was left struggling to find someone to provide me with ceremony music. Overall very unhappy because I think I could have be told sooner.