IT WAS HORRIBLE. They promised me an 18 passenger bus and then gave me a 15 passenger. The driver was LATE and needed directions THE ENTIRE TIME. He did not know how to go ANYWHERE (even though we had gave him the addresses prior to the event). The driver was extremely rude and not professional at all. The bus was trashy. Sounded horrible, inside was cheap looking and torn everywhere. Radio did not even work and when it didn't, the driver tried to blame us. Overall, the worst service I could have possibly gotten. Crappy service, Crappy bus. Crappy driver. Ruined my entire event experience.