Tom is just the best! He took us out to dinner to get to know us as a couple and discussd the usual flow of things at weddings. His online portal was very easy to use. Microphone trouble happens at every event I attend, but Tom had no problems with a wireless and a handheld mic for our ceremony. Very impressed. At the reception, Tom alerted us whenever we needed to be somewhere (cutting cake, dancing, etc.) which is exactly what we needed. It was great to know that Tom knew what the plan was so we didn't have to worry about anything. Tom felt out the crowd and played great tunes; our friends danced all night. Can't recommend Tom highly enough!