Groove Factor had a lot of musical talent, however, they did not show professionalism. The band showed up an hour and a half after when they were asked to arrive to set up. When I arrived at the event, the band was outside smoking and one of the band members was hitting on the guests. The band did not play many of the songs that were requested, they started an hour late, and the equipment that they had was malfunctioning. We paid the band to play for three hours, but they only ended up playing for two. Although our guests enjoyed the time they did play, we will not be using them again.
Groove Factor’s Response:
Although we appreciate your review, this information is not accurate. 1st when we arrived at the venue we were not allowed in until 7:30p because of a wedding rehearsal taking place inside that went well over their time. I communicated this to you via text that we would not be able to be ready because of the venue.
2nd, the party was only for 3 hrs 8-11. Our 1st set was 1:15 our 2nd set was 1hr. We played 2:15 out of 2:30. The power was not sufficient so that was a venue problem. We use state of the art sound equipment which does not malfunction. Once we moved some power around then we were able to work as requested which every song played was on your playlist.