Shelly was very professional and entertaining. She arrived on time and checked the make up with me so my daughters are not scared. The kids loved her and she kept them busy for the whole time. Her balloon twisting skills are amazing and the balloons are much nicer than the ones i have seen before. She made my daughter a beatiful balloon crown with a light in it. The party was indoors/ outdoors so she followed the kids whenever they wanted to play and had activities suitable for both areas. Parachute time was so much fun too. Every one loved her and she kept me updated with her plans for the party and asked me if i needed any thing special. Would def recommend her.