We booked Funcharacters for our daughters 5th birthday party, which was a costume party. We advised Funcharacters of this fact and to hopefully come in theme, this did not happen. The Balloon Artist that showed up did not engage with the children and I would say had limited experience in making balloon animals, etc. and only had 3 different colored balloons. I am very disappointed in what I thought was going to be a unique aspect for our party. Needless to say I am very disappointed in what I received in service in regards to what I paid $$$ for one hour. I would not recommend this company for any event, especially a kids birthday party. Again extremely disappointed.