Before the event Rick kept in contact with me and made me feel comfortable that what I was expecting is what would be delivered. Day of, he arrived a little early, which let me relax and he required no help in setting up or getting acquainted with the crowd. There was a huge demand for his charicatures and they were great! Then he packed up and left at the appropriate time without disturbing anyone or interrupting the flow of the party. Everyone was talking about what a fun and novel idea it was to have him. Also he is very reasonably priced! Highly recommend!!