Shari Moss Author, Entrepreneur, Speaker & Coach

Business Speaker from Toronto, ON - Will travel up to 3000 miles
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A thought leader and recognized expert in the world of Customer Service, Shari speaks to companies across all industries that want to build excellent relationships with their customers. Shari believes the leg up in organizations is dependent upon how well you, as a shopkeeper, as an employee or as a founder, can deliver on the promise made. This, she says, is accomplished through the fundamentals of impeccable Customer Service. In her high-energy, motivational, and engaging keynotes, Shari shares her insights on Customer Service and navigating change and transformation within organizations. Many of Shari's insights and strategies appear in her first publication "Be Ready To Dance With Your Customer; How Solid Customer Service Puts You Ahead Of The Competition".
Whether it is on-site assessments, training, or events, Shari combines her experience and expertise to help organizations build effective Customer Service training programs used for development and transformation. Shari has the ability to unassumingly engage herself into an organization's everyday consumer business in order to identify and ultimately achieve noticeable change in their customer experience, wherever it may be required.
Through her work, Shari has helped business leaders and employees alike understand the benefits of great Customer Service and how their organizations can align in order to deliver it.
Additionally, due to her unique ability to understand and communicate effectively with young adults, much of her work lies on the Millennial Generation. Shari has recently launched her new book "TableTalk; Hearing The Silent Fear and Bridging The Gap". As members of the online generation, they face unique obstacles in today's world. Shari and Meghan, her co-author and a Millennial herself, have proven and believe that a solid support system can lift them up and move them forward, one that bridges generational gaps and brings valuable allies to their table. This goes beyond the scope of traditional mentoring, offering powerful strategies to help our youth today create a network of the best, most effective "TableMates" possible. Part of Shari's current focus is on the workshops she conducts with young adults.
Her background and professional profile include Entrepreneur (Telecom, Culinary, Natural Health Products), Author, Executive Film Producer, Guest Speaker & Coach
Shari doesn't consider 'challenge' to be a negative word but, rather, a place to start.
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In one word: EXCEPTIONAL. Shari captivated the audience from start to finish. She instantly established rapport and made the attendees feel welcome and comfortable. The workshop format she used was unique and thought provoking. Her questions were engaging and prompted sharing and open discussion. Shari coordinated the venue, which was thoughtfully staged and beautifully decorated. Everyone asked to be included on invite lists for future workshops.

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2017
Jun
15
Corporate Function
Burlington, ON
2:00 PM - 3:00 PM
Motivational Speaker
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Inspirational Speaker
Business Speaker
Corporate Speaker
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Please note Shari Moss Author, Entrepreneur, Speaker & Coach will also travel to Oakwood, Downsview, North York, Weston, Willowdale, Etobicoke, Fisherville, Thornhill, Concord, Scarborough, Woodbridge, Maple, Richmond Hill, Markham, Mississauga, Kleinburg, Locust Hill, Brampton, Gormley, Springbrook, Whitevale, King City, Oakville, Pickering, Ajax, Nobleton, Stouffville, Bolton, Brougham, Hornby.
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