Privacy Statement for Gigmasters.com
Effective August 19th, 2011
Gigmasters.com has been awarded TRUSTe's Privacy Seal signifying that this privacy
policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program
requirements including transparency, accountability and choice regarding the collection
and use of your personal information. The TRUSTe program does not cover information
that may be collected through downloadable software. TRUSTe's mission, as an independent
third party, is to accelerate online trust among consumers and organizations globally
through its leading privacy trustmark and innovative trust solutions.
If users have questions or concerns regarding this statement, they should first
contact Michael Caldwell, Customer Support, by e-mail http://www.gigmasters.com/contact.aspx,
by telephone 866-342-9794, by postal mail GigMasters.com, Inc., 33 South Main Street,
Norwalk, CT 06854. If they do not receive acknowledgment of their inquiry or their
inquiry is not satisfactorily addressed, they should then contact TRUSTe through
the TRUSTe Watchdog
Dispute Resolution Process
http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will serve
as a liaison with the Web site to resolve users concerns.
- Log Files
-
Like most standard Web site servers we use log files. This includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit pages,
platform type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are linked to personally identifiable information
to help identify you and your shopping cart.
- Cookies
-
Our site uses cookies to keep track of your shopping cart. We use cookies to deliver
content specific to your interests and to save your password so you don't have to
re-enter it each time you visit our site. These cookies are not linked to any personally
identifiable information.
- Contact Information
-
Our site's registration form requires users to give us contact information such
as their name and e-mail address. We use this information to initially enable our
Gigmasters Booking Service. This will mean your contact information could eventually
be shared with potential bands/event organizers who are interested in hiring you.
We also use customer contact information from the registration form to send the
user promotional material on behalf of some of our partners. The customer's contact
information is also used to contact the visitor when necessary for following up
with their account. Users may opt-out of receiving future promotional mailings;
see the choice/opt-out section below.
- Legal Disclaimer
-
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with an appropriate law enforcement investigation, current
judicial proceeding, a court order or legal process served on our Web site.
This site contains links to other sites. Gigmasters.com is not
responsible for the privacy practices or the content of such Web sites.
- Email this site to a Friend
-
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend’s name and e-mail address.We will automatically send
the friend a one-time e-mail inviting them to visit the site. We do not store this
information except to send this one-time e-mail
- Public Forums
-
This site makes chat rooms, forums, message boards, and/or news groups available
to its users. Please remember that any information that is disclosed in these areas
becomes public information and you should exercise caution when deciding to disclose
your personal information.
- Security
-
The security of your personal information is important to us. When you enter sensitive
information (such as credit card number and/or social security number) on our registration
or order forms, we encrypt that information using secure socket layer technology
(SSL). [To learn more about SSL, follow this link
http://www.verisign.com/products-services/security-services/ssl/ssl-information-center/how-ssl-security-works/index.html
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us by clicking
http://www.gigmasters.com/contact.aspx
- Data Retention
-
We will retain your information for as long as your account is active or as needed
to provide you services. If you wish to cancel your account or request that we no
longer use your information to provide you services contact us at info@gigmasters.com.
We will retain and use your information as necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements.
- Choice/Opt-Out
-
Our site provides users the opportunity to opt-out of receiving communications from
us and our partners at the point where we request information about the visitor.
This site gives users the following options for removing their information from
our database to not receive future communications or to no longer receive our service.
- You can send email by clicking http://www.gigmasters.com/contact.aspx
- You can visit the following URL: http://www.gigmasters.com/u.asp
- You can call the following telephone number: 866-342-9794
- Correct/Update
-
This site gives users the following options for changing and modifying information
previously provided.
- email http://www.gigmasters.com/contact.aspx
- users can go to their control panel once logged in and update their profile. http://www.gigmasters.com/login.aspx
- call the following telephone number: 866-342-9794
- Removal From Directory
-
This site gives users the following options for removing their listing from our
directory.
- email http://www.gigmasters.com/contact.aspx
- visit http://www.gigmasters.com/login.aspx
- call the following telephone number: 866-342-9794
- Company Testimonials/Notable Quotes
-
We post customer notable quotes on our web site which may contain personally identifiable
information such as the customer's name. We do obtain the customer's consent prior
to to posting the testimonial to post their name along with their testimonial This
site sends an e-mail to each customer directly to obtain consent to use his/her
full name, event type, city, state, and quote for use on our company's Testimonials
page (http://www.gigmasters.com/testimonials.asp)
and in our Notable Quotes sections. Requests for removal of a customer testimonial
can be done in two ways:
- email http://www.gigmasters.com/contact.aspx
- call the following telephone number: 866-342-9794
- Credit Cards
-
We use a third party credit card processing company. We will only share the information
needed to process your credit card payments. This third party company is prohibited
from using the customers personally identifiable information for any other purpose.
- Notification of Changes
-
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so our users are always
aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it. We will use information in accordance with the privacy policy
under which the information was collected.
If, however, we are going to use users’ personally identifiable information in a
manner different from that stated at the time of collection we will notify users
via e-mail and/or by posting a notice on our Web site for 30 days.
- Contacting the Web Site
-
If you have any questions about this privacy statement, the practices of this site,
or your dealings with this Web site, you can contact
Michael Caldwell
GigMasters.com, Inc.
33 South Main Street
Norwalk, CT 06854
http://www.gigmasters.com/contact.aspx
