Gold Membership

One of the most outstanding members of The Bash for 2022!

Best of 2022

Tulsa

Oklahoma

Arthur has been a Chick-fil-A operator for 30 years.  Going from a small store (the worst in the chain) to being a multi-store owner was difficult.  He never went to business school, so his approach is real and down to earth.  People who have heard him describe him as honest, hilarious, and engaging.  

Customer service is the cornerstone of his approach to business. When people think of Customer service, Chick-fil-A is almost always at the top.  What you experience at his restaurants is what has taken him all over the country, speaking to organizations about how to provide "remarkable" service to their guests. Anyone can deliver a plate of food, but it's an altogether different thing to change someone's day, week, or even life. Arthur's insight will give you the keys to being remarkable in your business and, more importantly, making a difference.

Regarding marketing, Arthur's goal is to make it 'remarkable.' What do others say about your business? Is it something worth 'remarking' about? Arthur was discussed in over 50 articles, reports, and TV shows in 2014. He is also listed in the Guinness Book of World Records multiple times and was even mentioned by the New York Times for poking fun at McDonald's. Arthur will teach you tips for getting media exposure and connecting with your guests creatively and uniquely.

Surround yourself with amazing people, and amazing things start happening.  Arthur didn't come from a business background, but if you've ever been to any of his restaurants, you will agree that his teams are extraordinary. He teaches organizations how to "Find and Train Freakin' Awesome Teams" and does it in his own lighthearted, irreverent, and down-to-earth way. From how he trains team members to how to get them to say "my pleasure!" and mean it, you will learn how his daytime team retention rate is 6+ years (far eclipsing the industry average).

You may not be able to change the world, but you can change YOUR world!  Coming from a broken home, Arthur got to endure hardships in his family financially as well as emotionally.  His story of overcoming adversity is impressive.  By the time he got to high school in Tulsa, OK, he had been to 9 different schools; he had scoliosis and wore his back brace all thru high school, put himself thru college, then got hired by Chick-fil-A, where it is either to get hired by the CIA than it is Chick-fil-A.  He started with one of the worst stores in the chain, and in 2015 did more in one month than his first store did in an entire year.  He now has multiple locations and Guinness World Records and influences thousands of people daily through his locations, speaking, and books.  His book Dysfunctional Inspiration was written to show his team how with the right decisions, they can change their world, just like Arthur did.

Arthur was very accommodating and was able to translate his training into what my team needed. The feedback from the team is that they appreciated his energy, comical personality, and most of all, his message. Very satisfied with the presentation he provided today.  

I'd highly recommend Arthur to speak at any event that you're wanting an exciting, funny, encouraging, and inspiring message to be heard. You won't be disappointed! 

Secrets of Chick-fil-A Customer Service

"REMARK"able marketing

Story of the Brownie VS Caddyshack

How to Lead REMARKably-

Impacting other, having influence.

Creating Fans

Sweet Tea Guinness World Record

Testimonial

School Lunch Takeover- Press Clip

Keith's Lemonade Fundraiser

Chick-fil-A customer service

Customer Service - My Pleasure

Raving Fans- See you on monday is a video my customers created for my store.

Chick-fil-A Every life has a story

Arthur Greeno on Commitment

OSF Healthcare - Speaking Testimonial

Keynote Speaker

Motivational Speaker

Public Speaker

Corporate Speaker

Arthur did a fantastic job at the Young Businessmen of Tulsa luncheon. We had our biggest crowd to date! Our guests were extremely excited to hear Arthur! Thank you for making our January luncheon our best one yet! 
- Matt Moore, President of The Young Businessmen of Tulsa.

We had Mr. Greeno come speak to us and share about Chick-fil-A and Customer service.  What we got was AMAZING! He is an incredibly engaging, funny, and connected with everyone.  We learned about how  Chick-fil-A excecuted customer service, but also got inspired, and laughed.  We will definitely ask him back in the future.   

Profile Reviews

Chick-fil-A Customer Service Arthur Greeno Reviews

5 Reviews for Chick-fil-A Customer Service Arthur Greeno