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gig alerts

  • Sometimes I see a message that says I've been 'Auto-Added' to a particular Gig ID Number. What does this mean?
    Some of our clients ask GigMasters to add suitable entertainers or vendors to their Gig Requests. When this happens, we add you and other entertainers or vendors who are available on the event date, service the specific event type and match the vendor category requested.
  • What email address do gig alerts come from?
    booking@gigmasters.com
  • How does GigMasters contact me for gigs?

    When a client is interested in hiring you, we will send you an email with the subject line "Alert - Gig Available."
    You can also opt-in to receive text message leads.
    Here's how:

    1. Log into your Control Panel.
    2. Go to your "account" tab.
    3. Click "Edit" for "Contact Information."
    4. Find the "Mobile Phone" field and enter your mobile phone number. Leads will be sent to whichever number is entered in this field.
    5. Check the box for "Receive Text Message Leads."
    6. Click the "update" button at the bottom of the page.

  • How long does GigMasters wait before notifying me about a gig?

    You will be notified about a gig immediately. You will receive a Gig Alert email whenever you have a new lead.
    You can also opt-in to receive text message notifications for new leads.
    Here's how:

    1. Log into your Control Panel.
    2. Go to your "account" tab.
    3. Click "Edit" for "Contact Information."
    4. Find the "Mobile Phone" field and enter your mobile phone number. Leads will be sent to whichever number is entered in this field.
    5. Check the box for "Receive Text Message Leads."
    6. Click the "update" button at the bottom of the page.

  • What if I'm on the road and do not have access to email?

    You can still check for new gig leads. Simply find a computer with Internet access and log into your GigMasters Control Panel. Then go to the 'leads' tab. You can also opt into receive text message leads by logging into your GigMasters Control Panel.
    Here's how:

    1. Log into your Control Panel.
    2. Go to your "account" tab.
    3. Click "Edit" for "Contact Information."
    4. Find the "Mobile Phone" field and enter your mobile phone number. Leads will be sent to whichever number is entered in this field.
    5. Check the box for "Receive Text Message Leads."
    6. Click the "update" button at the bottom of the page.

  • How do I prevent from repeatedly getting contacted for gigs on a date that I am already booked?
    You may 'black-out' days on your GigMasters Calendar. By blacking out a date, you will not get contacted for gigs that take place on that date. To black out a date, please take the following steps:

    1. Log into your Control Panel.
    2. Go to the 'gig calendar' tab.
    3. Click the 'Modify/Delete Gig' link.
    4. On the next page, select the date of the event and click the 'Submit' button.
    5. On the next page, check the box that says 'Blackout Date (not available for gigs that day)' and click the 'Modify' button.

    Please note: for the time being, you can only black out the entire day, but not part of a day.
  • I used to get a lot more leads. Why has it dropped off recently?

    Make sure you are still participating in Auto-Add. This is the best way to ensure you are getting the maximum amount of leads. To confirm that you are enabled for Auto-Add, please do the following:


    1. Log securely into your Control Panel.

    2. Go to the `Profile' tab.

    3. Click "Edit" for `Profile Details'.

    4. On the next page, scroll down to where it says "Do you want us to auto-add you to Gig Alerts when the client has authorized it?" Make sure you have 'Yes' checked off.

    5. Click the 'Continue' button at the bottom of the page.

    6. On the next page, click the 'Update' button.

  • I've not been receiving Gig-Alert emails from GigMasters, but I'm seeing them when I log into my Control Panel. Why?
    Either your primary email address is not valid, or you have spam protection software which is preventing our emails from making it through to you. The email address our gig alerts come from is booking@gigmasters.com. Please add this to your e-mail address book. If you are still not receiving gig alerts, contact your ISP and ask them to whitelist booking@gigmasters.com.
  • I've been receiving duplicate 'Gig Alert' emails from GigMasters. Why?
    You have an alternate email address on file with us, and we send your Gig Alert emails to both your primary email address and your alternate email address.
  • Sometimes I get contacted by the same client several times. Why?
    We do our best to prevent and discourage clients from filling out multiple Gig Request forms which contact the same members. Occasionally, however, clients will accidentally contact you more than once.
  • When I get contacted by the same client for the same event, multiple times, what do I do?
    Simply reply "No thanks, I have already bid on your event."

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(866) 342-9794

Help Center (FAQs)

Visit our Help Center where you'll find answers to common questions about our event booking service.

GigMasters HQ

33 South Main Street
Norwalk, CT 06854