Performer Help Topics
Uploading Video
- How do I add video to my Press Kit?
- What format do my video samples need to be in?
- For auto play to work, what format does my video need to be in?
- I have video on a DVD or VHS tape. How do I convert them to online video samples?
- How long does GigMasters recommend each video sample be?
- How large can my video file be in terms of megabytes?
- I have a video file but it exceeds the 30 MB limit. What can I do?
- How I can opt out of auto-play?
- Can I upload a video that contains contact information?
- How can I get my video onto GigMasters if it's on YouTube?
- I just uploaded a video and the sound is all garbled. Why is this happening?
1. How do I add video to my Press Kit?
Log into your Control Panel. Then scroll down to the 'Your Press Kit Services' section. Choose the "Upload MP3 Samples and/or Video Samples" option. Then on the next page, follow the instructions.
^ Back to Top2. What format do my video samples need to be in?
We accept the following video files
WMV, MOV, AVI, MPG, MP4, FLV
All files will be converted to .FLV format when you upload them. The conversion process will change the size of your video to 320 x 240 if it's not that size already. Also, the "audio sampling rate" of the video you upload must be 11025 hz, 22050 hz, or 44,100 hz. Otherwise the audio may be garbled on playback. If you're not sure, that's ok - just go ahead and upload it, and see how it sounds.
^ Back to Top3. For auto play to work, what format does my video need to be in?
We are now converting all new files to .FLV format when you load them, so all recently added video files will be eligible for auto-play.
^ Back to Top4. I have video on a DVD or VHS tape. How do I convert them to online video samples?
We recommend software called 'Videowave', by a company called "Roxio". It will allow you to convert your DVD or VHS tape to any online video format that you wish. You can find it at Roxio.com. Alternatively, if you don't feel comfortable using the software, we partnered with a company called ZEITBYTE which can convert the video files for you. All you have to do is mail them your VHS tape or DVD and they will do the rest. For more information, please click http://www.zeitbyte.com/gigmasters_promo.
^ Back to Top5. How long does GigMasters recommend each video sample be?
We recommend approximately 30 seconds to 1 minute for each video sample. Users do not like to wait long for video to download!
^ Back to Top6. How large can my video file be in terms of megabytes?
The largest individual file we accept is 30 megabytes (30 MBs). Files larger than that will generally take too long for the average customer to download. If you have a video sample that exceeds 30 megabytes, we recommend that you create a smaller version of the file for use on GigMasters.
^ Back to Top7. I have a video file but it exceeds the 30 MB limit. What can I do?
There is software that you download from the Internet that will split video files into smaller files. One such example is 'Ultra Video Splitter' available at aone-soft.com.
^ Back to Top8. How I can opt out of auto-play?
You can opt out of the auto play feature from your control panel. Simply login and scroll down to "Your Press Kit Services," locate "Upload MP3 Samples and/or Video Samples" and click "Go!" On the next page locate the file that is auto-playing and click the 'opt-out' hyperlink.
^ Back to Top9. Can I upload a video that contains contact information?
No. Contact information may NOT be posted in Press Kit audio/video samples, Press Kit photos, or Press Kit text. By contact information, we mean website URLs, email addresses, and telephone numbers.
^ Back to Top10. How can I get my video onto GigMasters if it's on YouTube?
- Go to your website where the youtube video is located.
- Right click anywhere on the video and choose 'Watch On YouTube'
- On YouTube, look for the box on the right hand side that says 'URL' and 'Embed'. You want the 'URL'. Highlight it and click CTRL - C.
- In another tab or browser, go to http://keepvid.com
- In the blue URL box, click CTRL - V. This will paste the URL into the box. Then click 'Download'
- When the page reloads, there will be a green box in the middle of the page that says 'Download Links'. Right click the 'Download' link for the low-res version and choose 'Save Target As'.
- This will save an FLV video file to your computer which you can then upload to your press kit.
11. I just uploaded a video and the sound is all garbled. Why is this happening?
The "audio sampling rate" of the video you upload must be 11025 hz, 22050 hz, or 44,100 hz. Otherwise the audio may be garbled on playback. It's likely that the video you tried to upload didn't have the correct audio sampling rate. If you are unable to change this before uploading, please contact customer support. We can convert the video for you using special software.
^ Back to Top
