receiving bids

  • When I get bids back from the vendors, does the lowest bid automatically win?
    Absolutely not! You are not committed to choosing any of the vendors who bid on your event. In fact, you might end up hiring an entertainer or vendor who has a high bid - because he or she is the best fit for your event. The bids you receive are not binding - they are just a way for you to get a good idea of how much each vendor would charge to perform at your event. Once you and a particular vendor have established contact, it is completely up to you to work out the payment details.
  • Are the bids binding?
    Bids are not binding. You are free to negotiate with all of our vendors who have submitted bids on your event. Our vendors can change their bid amounts as circumstances and variables warrant.
  • Am I under any obligation to use the vendors I've contacted through GigMasters?
    You are under no obligation to hire any entertainer or vendor whom you contact through GigMasters.
  • Why am I receiving some quotes from vendors who I do not remember contacting?
    When you submitted your event request form, you asked GigMasters to contact additional vendors that best match your criteria. Those vendors will also submit price quotes for your event request. The more vendors that are contacted regarding your event the more likely it is that we can find an entertainer or vendor for you.
  • All the vendors declined for one reason or another. What do I do now?

    GigMasters can add additional entertainers or vendors to your request any time you wish. Please contact the Customer Experience Team at if you wish to have more vendors added to your request.

  • Will all the vendors whom I contacted reply back to me regarding my event?
    You can expect to receive replies from most if not all of the vendors you've contacted. However, occasionally a vendor might forget to respond to your event request. If so GigMasters will email them a follow up reminder if they don't reply to you within 5 days.
  • Will all the vendors whom I contacted provide a price quote for my event?
    Some vendors may not be available for your event. We highly recommend contacting multiple vendors in order to increase the chances of finding the perfect entertainer or vendor for your event!
  • I've received a bid from a vendor. How do I reply back to the vendor?
    Do not reply to the email you receive from GigMasters. In the email you receive, we provide you with the vendor's email address and telephone number, so you'll need to either email or call the vendor on the phone.
  • I've received several quotes. Do I need to reply to each vendor individually about whether or not I'm interested?
    No, we can handle that for you. Simply reply to the event status emails that we send to you regarding your event.

Live Support

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Help Center (FAQs)

Visit our Help Center where you'll find answers to common questions about our event booking service.

GigMasters HQ

33 South Main Street
Norwalk, CT 06854