contacting vendors

  • Why should I submit my phone number and email address to request a free quote?
    Our quotes come directly from our vendors and they need to know how to reach you. While you will first be contacted via email we recommend that you speak directly to your entertainer or vendor over the phone. You do not have to provide a phone number, but we do suggest it, as it will make the communication process with the vendors much easier.
  • How long will it take my entertainer or vendor to get back to me with their bids?
    We encourage all of our vendors to respond as quickly as possible. You should receive most of your bids within the first 24 hours though some may come even sooner. Your bid alerts will come from the email address In the rare case that you do not hear from your vendors within 48 hours you can always contact the GigMasters Customer Experience Team to add additional entertainers and vendors to your request.
  • How do I contact more than one vendor?
    After clicking "Request Free Quote" for a vendor, you will have the option to "Browse More Members." Clicking "Browse More Vendors" will add your selected member to your "My Favorites" list and bring you back to your search results. You can then click "Request Free Quote" to add additional members to contact. When you are done adding members you should click "Continue" on the "My Favorites" page.
  • I know which vendor I would like to contact. How do I proceed?
    Simply click the "Request Free Quote" button, click "Continue" and fill out the contact form with all your event details. Very soon you'll start receiving free price quotes from your entertainer or vendor - right to your email inbox.
  • I have found a vendor I would like to contact but I would also like to hear from some similar vendors. How do I proceed?
    Click "Request Free Quote" for your selected member and click "Continue" on the next page. This will take you to the contact form where you fill out your event details. Pay special attention to the "My Favorites" section and make sure a box is checked, specifying that you'd like us to contact 5 or 10 vendors that are the best match for your event. We will contact other vendors that match your criteria.

Live Support

9am - 8:30pm EST (M-W)
9am - 5:30pm EST (Th-F)
(866) 342-9794

Help Center (FAQs)

Visit our Help Center where you'll find answers to common questions about our event booking service.

GigMasters HQ

33 South Main Street
Norwalk, CT 06854