GigMasters
CLOSE X

Book with us and you're automatically covered by the security of GigMasters Buyer Protection

At GigMasters we're all about great events but our true passion is keeping our clients happy. From the start of your search to the last dance, we'll do everything we can to make sure things run smoothly. That's why we created our Buyer Protection program — it's our way of ensuring that you'll fall in love with our service and your vendor.

When you book directly with a vendor, you're totally on your own. Book with GigMasters and our team is here for you every step of the way. For life's most special events, trust GigMasters.

Accountability Accountability

Our client review system ensures that all of our vendors are held to the highest standards of professionalism — their ratings are based on reviews from verified clients.

Customer Support Customer Support

GigMasters Account Specialists can't wait to help you — from the start of your search through the big day! Contact us today.

Payment Security Payment Security

Any payment you make on GigMasters is protected by our 100% money-back Payment Guarantee plus the same secure technology used by the world's top banks.

Every deposit and balance payment made through GigMasters is covered by the GigMasters Payment Guarantee. It ensures that a client will never lose a payment made on GigMasters.com. Along with GigMasters Buyer Protection, our Payment Guarantee comes at no extra cost.

Here are the details:

  • In the unlikely event that a vendor cannot service an event as booked, GigMasters will gladly refund the client's entire deposit and/or balance payment.
  • To be eligible for this refund, the client's payment must have been paid through the GigMasters.com website. Ask your vendor how you can pay your deposit or balance on GigMasters.
  • Clients who cancel a GigMasters vendor are not eligible for this guarantee.
  • Need help finding a replacement? We'll make every attempt to help you find a comparable vendor for your event.
  • If you're not 100% satisfied with your booking experience, we want to hear from you. Contact us at info@nullgigmasters.com.

Your event is our reputation. We're not satisfied until you’re thrilled!